Shipping & Returns

 

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery
Send items back within: 60 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders

Returns and exchange details

60 DAYS RETURNS.

BUYER IS RESPONSIBLE FOR RETURN SHIPPING.

REFUNDS EXCLUDE OUTGOING SHIPPING COSTS.

If you have ordered the incorrect finger size our rings can be easily resized by your local Jewellery store.
If you prefer to ship the ring back to us for size adjustment we charge 15 euro to adjust silver, 35 euro for gold and 55 euro to adjust platinum items plus shipping costs back to your location.

Return parcels must be clearly marked as “ PRODUCT RETURN “ on customs declarations to be accepted as returns.

 

Delivery policies

FREE SHIPPING TO US AND EU.

60 DAY RETURNS.

Fast international shipping with tracking numbers provided so you can track your parcels progress.
A signature may be required at delivery.


Please note that orders placed outside Europe may be subject to import customs charge.
Customs vary widely from country to country which will be the responsibility of the buyer.

 

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